Pravilnik o pošiljkah
SHIPPING POLICY
Last updated: May 26th, 2026.
Processing Times
All KASE products are custom-printed on demand.
Estimated production times:
- 1-5 cases: up to 1 business day
- 6-15 cases: up to 2 business days
- 16-50 cases: up to 3 business days
- 50+ cases: up to 5 business days
Orders are processed after successful payment confirmation.
Shipping Rates
Shipping fees:
- Slovenia: €5
- EU / EEA / Schengen countries: €10
- International shipping: €15
Cash on delivery surcharge:
- Slovenia: +€1
- International: +€2
Delivery Estimates
Estimated shipping times:
- Slovenia: 1-3 business days
- EU / EEA / Schengen: 3-7 business days
- International: 5-15 business days
Delivery times are estimates only and are not guaranteed.
Shipping Carrier
Orders are currently shipped via Pošta Slovenije / MojPaket services.
Customs and Import Charges
International orders outside the EU may be subject to:
- customs duties,
- import taxes,
- local handling fees.
These charges are determined by local authorities and are the customer's responsibility.
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
KASE is not responsible for failed deliveries caused by incorrect or incomplete addresses.
Lost or Delayed Shipments
KASE is not responsible for delays caused by:
- customs processing,
- courier disruptions,
- force majeure,
- weather conditions
- or other events outside reasonable control.
If your shipment appears lost (and you have not received it within 15 business days after placing an order), contact:
info@kase.si